Frequently Asked Questions:

How do you ship and what are the charges?

Domestic shipments are shipped  Priority Mail.  We ship on Monday and Tuesday so your order arrives that week and your plants do not sit in a post office over the weekend (unless the Postal Service errors).  Please allow 2 weeks to process your order. Plants are shipped within the U.S. only. 

For information on International shipping/ordering of other products email us. before ordering.  We will reply with freight charge, ordering instructions, estimated order processing, and transit times. Prices quoted will be in USD's.  Customs fees are common when ordering goods from another country. Customs policies vary by country, therefore, we cannot calculate the fees. International customers are responsible for any duty and taxes imposed. We suggest you contact your local customs office regarding fees before ordering.

Winter shipping of plants:
We can not guarantee the plant will not freeze in route. You can have your plants shipped overnight express, if you want them right away (extra shipping charges apply, contact us). We can hold the plants for you until the weather gets warmer. You can accept the risk of shipping at normal rates.

What are your payment methods?

Shop securely with your Visa, MasterCard, Discover, or American Express card through our PayPal shopping cart! Not already a PayPal member? No problem, PayPal has optimized the checkout experience for new users, signing up for a PayPal account is now optional. You complete your payments and then decide whether to save your information for future purchases.

If you prefer to order by mail and pay by check or money order click here for our printable order form.  The form is in Adobe PDF format.  To download your free copy of Adobe Reader click on icon below.

Do you substitute?

We do not substitute, if we cannot fill your order a partial or full refund will be issued.

What is your return policy?

If you are unhappy with your purchase, you may return it for a full refund less shipping charges. Requests for a refund must be made within 2 weeks of delivery. Return shipping charges are at the expense of the purchaser. Once the product is received in good condition a refund will be issued. Contact us for shipping instructions.

What is your warranty?

All items are warranted to be as pictured or described. No other warranty is expressed or implied.

The Plants

All plants are nursery grown from seed, offset or cutting. We do not sell field collected plants.

Check back frequently for new additions to our plant list.

Cacti and succulents can cause injury if treated improperly. Plants in the Euphorbiaceae and the Apocynaceae have irritating or toxic sap. Many of the succulents are armed with spines, thorns, and other protective structures. The customer assumes responsibility for handling our plants with care.

Can I purchase a Gift Certificate?

Yes, we offer Gift Certificates through PayPal.