Frequently Asked Questions:

How do you ship and what are the charges?

Domestic shipments are shipped UPS Ground, USPS Parcel Post or Priority Mail depending on the size and content of your order. Please allow 2 to 4 weeks to process your order. Plants are shipped to the continental U.S. only.

For information on International shipping/ordering of other products email us. before ordering.  We will reply with freight charge, ordering instructions, estimated order processing, and transit times. Prices quoted will be in USD's.  Customs fees are common when ordering goods from another country. Customs policies vary by country, therefore, we cannot calculate the fees. International customers are responsible for any duty and taxes imposed. We suggest you contact your local customs office regarding fees before ordering.

Winter shipping of plants:
We can not guarantee the plant will not freeze in route. You can have your plants shipped overnight express, if you want them right away (extra shipping charges apply, contact us). We can hold the plants for you until the weather gets warmer. You can accept the risk of shipping at normal rates.

What are your payment methods?

Shop securely with your Visa, MasterCard, Discover, or American Express card through our PayPal shopping cart! Not already a PayPal member? No problem, PayPal has optimized the checkout experience for new users, signing up for a PayPal account is now optional. You complete your payments and then decide whether to save your information for future purchases.

If you prefer to order by mail and pay by check or money order click here for our printable order form.  The form is in Adobe PDF format.  To download your free copy of Adobe Reader click on icon below.

What is your return policy?

If you are unhappy with your purchase, you may return it for a full refund less shipping charges. Requests for a refund must be made within 2 weeks of delivery. Return shipping charges are at the expense of the purchaser. Once the product is received in good condition a refund will be issued. Contact us for shipping instructions.

What is your warranty?

All items are warranted to be as pictured or described. No other warranty is expressed or implied.

Can I purchase a Gift Certificate?

Yes, we offer Gift Certificates through PayPal.